BAD SERVICE FROM MWEB

where do i start ive being trying to get a wifi connection since 16 Jan 25 as i wanted to get connected to wifi in my new place .i fault i started with webafrica worse choice of my life cancelled the deal two days later before anything was delivered teven though i cancelled they delivered the router sent back .i phoned mweb on the 18th jan 25 lindiwe was so helpfull made me think wow know im getting service i was so excited i didnt relise here the problem start came month end no connection they say webafrica as the line and could only cut off 1 march so here we wait wait through feb til march on 1 march phoned mweb exicted again as know i will get connected ooo my word guys if the 20th march i got the router on 11 march and thats were it ends i phoned mweb 19th march find out when will the installation and activation happen as they said would have being in week of 11th march will the lafy tel me vumatel is still connected with webafrica they cant do anything like seriously i was told 1st open they will connect me know 20days done line they tell me i still need to wait .i wish i had never never accepted mweb but unfortunately where i stay its webafrica or mweb WHAT TO DO ONE ONCE A CONNECTION MWEB YOU ARE VERY DISAPPOINTING ME AS A NEW CUSTOMER BAD BAD SERVICE I DONT THINK ILL EVER GET CONNECTED MAYBE WHEN IM ABROAD YOU MIGHT WAKE UP THEN TOOOO LATE