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Deacan M
1 reviews | Active since Sept 2026
02 Sept 2026, 09:45
Bad service for existing customers
The have a very bad service for existing customers I have been trying to get hold of them but they will just keep you waiting. They suspended my account but they still deduct from my account
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Mweb's replyOfficial
02 Sept 2026, 09:56Hi Deacan,
We understand how frustrating it is to have your service suspended while still seeing a debit from your account. Your Mweb account was suspended due to an outstanding balance. To have the service reconnected, the outstanding balance will need to be settled.If you believe the debit you’re referring to was already made towards this balance, please send us a private message with the relevant payment details so we can look into it further.Kind regards,
The Mweb Team
We understand how frustrating it is to have your service suspended while still seeing a debit from your account. Your Mweb account was suspended due to an outstanding balance. To have the service reconnected, the outstanding balance will need to be settled.If you believe the debit you’re referring to was already made towards this balance, please send us a private message with the relevant payment details so we can look into it further.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 09:56
Official
Hi Deacan,
We understand how frustrating it is to have your service suspended while still seeing a debit from your account. Your Mweb account was suspended due to an outstanding balance. To have the service reconnected, the outstanding balance will need to be settled.If you believe the debit you’re referring to was already made towards this balance, please send us a private message with the relevant payment details so we can look into it further.Kind regards,
The Mweb Team
We understand how frustrating it is to have your service suspended while still seeing a debit from your account. Your Mweb account was suspended due to an outstanding balance. To have the service reconnected, the outstanding balance will need to be settled.If you believe the debit you’re referring to was already made towards this balance, please send us a private message with the relevant payment details so we can look into it further.Kind regards,
The Mweb Team