BAD SERVICE & FAILURE TO RESOLVE TECHNICAL QUERY

I SUBSCRIBED FOR A MWEB HOSTING PACKAGE AND IT HAS BEEN GIVING ME ISSUES EVER SINCE I TOOK IT OUT, AND ITS NOW A MONTH WITHOUTH MY QUERY BEING RESOLVED. THE EMAIL SYSTEM WITH MY DOMAIN NAME IS NOT WORKING AND I REPORTED THIS, NO NOE MANAGED TO ASSIST ME TILL TODAY. THE SELF BUILD SECTION ON THE CONTROL PANEL IS NOT WORKING AT ALL.ITS BLOCKING ME OUT EVEN IF IM USING THE CORRECT CREDENTIALS TO LOG IN. NOW I CANT EVEN LOG IN TO ANY SYSTEM OR ANY ACCOUNT, EVEN WITH THE CREDENTIALS THAT MWEB IS PROVIDING. I AM CALLING ALMOST EVERY DAY AND EVERYONE IS FAILING TO ASSIST ME. THEY KEEP TELLING ME EVERYTHING WILL BE RESOLVED IN 24-48 HRS, AND NOTHING GETS FIXED. I HAVE RUN OUT OF PATIENCE. SO FAR ON AVERAGE I HAVE SPENT R420 IN AIRTIME CALLING MWEB TO HELP ME, BUT TILL TODAY I HAVENT BEEN HELPED.THIS IS VERY BAD SERVICE AT ITS BEST AND EVERYONE THAT I HAVE SPOKEN TO SEEMS TO BE CLUELESS. I SHOULD HAVE BEEN FAR BY NOW WITH MY PROJECTS, BUT NOW EVERYTHING HAS STOPPED DUE TO THIS INEFFICIENCY, AND I AM LOSING OUT ON MY BUSINESS DUE TO THIS. THIS IS VERY FRUSTRATING. MAY SOMEONE CONTACT ME BACK AND SORT OUT THIS MESS...