TM
Thandi M
1 reviews | Active since Nov 2019
16 Apr 2026, 10:09
Bad service
I am beyond frustrated with the service from mwrb. My bill is wrong every month and I don't get the support that I need as a customer.
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Mweb's replyOfficial
16 Apr 2026, 10:17Hi Thandi, we can see how frustrating this must be for you, especially with ongoing billing concerns and not receiving the level of support you expect when raising them. That kind of repeated issue naturally creates uncer*****y and dissatisfaction. This has now been escalated to our Retentions Team, who will review your billing history and service concerns in detail to ensure it is properly addressed. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply16 Apr 2026, 10:17
Official
Hi Thandi, we can see how frustrating this must be for you, especially with ongoing billing concerns and not receiving the level of support you expect when raising them. That kind of repeated issue naturally creates uncer*****y and dissatisfaction. This has now been escalated to our Retentions Team, who will review your billing history and service concerns in detail to ensure it is properly addressed. Kind regards,
The Mweb Team
The Mweb Team