Bad Service

The after sale service from Mweb is really bad. You have to wait for 45 min on a phone call to talk to a technician and then he cant sort out the problem. I am paying for a 50mbps line but only getting 21.7 mbps. How do companies in SA get away with bad service and I as a consumer has got nowhere to go to get the problem solved.

Therefore if you want to install a fiber line. Please avoid Mweb at all cost.