LB
Lindelwa B
1 reviews | Active since Mar 2026
04 Mar 2026, 16:57
Bad service
This company might as well close down honestly coz I really do not see the need for them to continue operating because no one attends to the chat bot , the calls are barely even answered , staying 2 hours on the line is really unacceptable.. I just want them to fetch their fibre and give me my money back
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Mweb's replyOfficial
04 Mar 2026, 17:02Hi Lindelwa, thank you for sharing your feedback. We understand how frustrating it is to wait for a refund, and we appreciate your patience. Please be assured that a follow-up has been submitted on your behalf, and our team is reviewing the matter to ensure the refund is processed as quickly as possible. Should you have any further questions or need additional assistance, please don’t hesitate to reach out, we’re here to help. U^
Mweb's reply04 Mar 2026, 17:02
Official
Hi Lindelwa, thank you for sharing your feedback. We understand how frustrating it is to wait for a refund, and we appreciate your patience. Please be assured that a follow-up has been submitted on your behalf, and our team is reviewing the matter to ensure the refund is processed as quickly as possible. Should you have any further questions or need additional assistance, please don’t hesitate to reach out, we’re here to help. U^