BAD SERVICE

The frustration to get through anywhere... Phones just rings or you need to leave your contact no they will phone you back... NO CALL BACK. For 2 weeks I am phoning everyday and just no luck. Signed up for fibre more than 2 weeks ago and got promise fibre will be 10-12 days till activations. No router yet no nothing yet. I want to cancel and cant even get through to cancel.. Hope management sees this post so that I can get help. ***