BAD Service - Attention: Derek Hershaw

<p>After having a series of migraines with your company and your support staff I have another issue at hand. By the way just to let you know that I have cancel my adsl subscription with mweb. While I was the faithful client I purchased office 365 from Mweb. When I tried to install the product I hit a few problems. I am not a techno geek so I called mweb for support. TAKE A GUESS WHAT HAPPENED? YOU GUYS DONT OFFER SUPPORT ON A PRODUCT YOU GUYS SELL. Imagine buying a Mercedes, then you take it for a service only to be told you have to go to Germany for that. Now you understand why i cancelled. Well; anyway Maritsa told me that I have to call Microsoft directly. Please check your call log Friday 2/12/2016 at about 20:45. After telling her what I thought about the company I logged a complaint. She then called me to give me the number of the company I should call. TAKE A GUESS WHO I MUST CALL? MICROSOFT!!! NO. Phoenix. They only operate Monday to Friday. So here I sit. Debit order gone through. Payment made for 365, But I don’t even have it on my computer. This is amazing service from Mweb. You run a well oiled ................ I think you should take time out of your busy schedule just to find out what percentage of your clients are actually happy with your company. I think you will be surprised.</p> <p> </p>