BAD SERVICE AND PASSING THE BUCK

On the 7th of July I noticed that my sent emails were not going through. I reported it on the 8th at 8:45 am and was told that my mail box on it's own was sending spam which I found difficult to believe as I have various anti spam and virus protection programmes in place. I was told that I would have to change my email password in order for this to be resolved. I phoned again at 9:45 to find out why this has not been resolved and told that their server had a problem and that the spam originated from their side and that my email was sent to one of their service providers that will sort out my email issue. I phoned again at 1:05pm and was told that I was in the que and that there were many email users affected.<br> <br> This morning 9th of July, it still has not been resolved and I phoned in again and was told that they will get to me. I find this unacceptable. As a consumer I do not think we should have to put up with bad service from corporate industries that are so large that they really don't care what we have to say.