pS
pam S

1 reviews | Active since Mar 2026

12 Mar 2026, 08:31

Bad service and feedback

Having been using Mweb for many year. Currently receing spam mail daily . Have forwarded to *** and blocked them. Changed my password and continue to receive .Tried to phone and the wait is often hours., Help really fed up - about to close my account.

0
Replies (1)
Mweb
Mweb's reply12 Mar 2026, 09:30
Official
Good day, Pam. Thank you for sharing your experience and for letting us know about the spam emails. We completely understand how concerning and frustrating this must be, especially after being a loyal client for many years.

We’ve recently seen an increase in phishing emails pretending to be from Mweb or other companies such as Google. Our Abuse team is aware of this and is actively working to reduce these emails. In the meantime, we recommend moving these messages to your junk folder rather than just deleting them, as this helps our system learn and improve future spam detection. Additionally, please stay cautious and avoid clicking on any suspicious links or sharing your login details in these emails.

Your feedback has been noted and passed on to help us continue improving the experience for all our clients. Thank you for your patience as we work on this.

Kind regards, Mweb Team