Bad Service!

I have ordered Fibre product from 1st of September, until today it is still not activated. Through this process, I am not happy with Mweb service with regards to the following issues: - Communications are poor. Upon registration, your staff advised the whole process will take about 2 weeks. Now it's a month, no one can assist. No one tells me what am I expecting the next step. -Your activation department does not answer the phone, every time they put me on hold for more than 30 mins, and no one answers. - Your staff send escalation to your manager, and promised someone will resolve the issue for me within 24 hours, no one calls me back.

I am very disappointed in Mweb in the way how it treats its customers. Will not recommend to anyone else.