BAD SERVICE

Te Fibre was installed and we complained by Mweb that the pipe was put over the paving where we walk and the bin gets pulled over. My son was told that it is the only way. After the pipe was damaged due to regular traffic we called Mweb again and a team was sent out. Pictures were sent and all parties agreed that it is not the way to install the pipes. I was told they were going to come back to me but to no avail. Before Christmas we had no wifi and I called again. I was sent to pillar to post and still with no avail. I was told that the contractor subcontracted the job and I must pay another R1725 to reinstall. MWEB IS MY SERVICE PROVIDER AND THEY SEND ME TO THE MAINTENANCE DEPARTMENT THAT END UP SENDING ME TO Vumatel. What pathetic service for such a big company and almost 2 weeks without internet.