NM
Nonkululeko M
1 reviews | Active since Sept 2022
28 May 2026, 18:18
Bad service
They are not responding to our queries, you hold for an hour without being assisted.
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
29 May 2026, 09:17Hi Nonkululeko, We understand your frustration regarding the long wait times and lack of response to your queries. Holding for extended periods without assistance is not the experience we aim to deliver, especially when you need support urgently. Your feedback about response delays has been noted, and it highlights an important area where service efficiency needs improvement. If your query is still unresolved, please send your details via private message so it can be followed up appropriately. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply29 May 2026, 09:17
Official
Hi Nonkululeko, We understand your frustration regarding the long wait times and lack of response to your queries. Holding for extended periods without assistance is not the experience we aim to deliver, especially when you need support urgently. Your feedback about response delays has been noted, and it highlights an important area where service efficiency needs improvement. If your query is still unresolved, please send your details via private message so it can be followed up appropriately. Kind regards,
The Mweb Team
The Mweb Team
