Bad service

Hi,<br> <br> I've been calling Mweb to temporarily suspend my Premium ADSL account due to the fact that I'm moving house. Mweb insist that they'll still charge me the R769 for the period I'm moving, I felt this was unfair so I requested to speak to someone senior (manager). Pamela Mag****su advised that the manager was on lunch and would ask them to contact me, I waited for hours and no phone call. I decided to call back and asked for her but after being transferred from one agent to another I eventually was placed on hold for almost an hour before I dropped the phone. Mweb treats their customer like sh*t and I'm cancelling my account with them!