Bad Service

I have called in more than once to inform Mweb that that l lost my job therefore l have not been able to make payment hence the reason l asked you to cancel the account. l was informed that after 2 unsuccessful debits the account would automatically be closed however debit orders are still going through and because they are declining l have accumulated over R1000 in debit order rejection fees, PLEASE STOP THE DEBIT ORDERS - l do not consent to further debits orders.

I also called in to request to make a payment arrangement on the outstanding amount however l was told by the agent l could not be assisted with this as my account is pending. I am however making payment to settle the outstanding amount.