BAD SERVICE

Our house has had no internet connection for 3 days. And we cannot seem to get a resolution.

We live overseas and have tenants in our house.

My husband lost his access to the portal and when trying to reset his password, the OTP goes to the SA number which is no longer active.

How is it possible to not be able to get the OTP to an email or to find a solution?

After countless calls and messages on the Facebook, no one can seem to help us. And as a result, our international tenants have decided to leave our premises.

This is loss of R18 000 for October all thanks to MWEB´s BAD SERVICE.