JH
Johan H

1 reviews | Active since Jun 2018

18 Jun 2018, 16:21

Bad service

Very bad service for technical support when calling and the line is dead or something and never answer after a few attemps Leave a querry and no response Have a 10mbps line and download speed running 1mbps if your luckey

0
Replies (1)
Mweb
Mweb's reply02 Jul 2018, 16:56
Official

Good day

Thank you for raising this matter with us.

We're sorry to read of your experience, we will surely look into the sequence of events and deal with it internally.

We were experiencing some technical issue at the time with the telephone lines.

In future, feel free to call our contact center or log a ticket via my account control panel and we'll gladly assist you.

Kind regards

MWEB Client Services

Best regards,