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charmelee B

1 reviews | Active since Mar 2018

25 Jan 2022, 10:26

BAD SERVICE

I requested a reconnection of my wifi on the 22nd december, then there was an error on vumatel side with my address, and anothe ISP line which got cancelled and emailed to mweb. Im so sick of calling after mweb. No one is calling me back. the sales lady whom assisted me was Yumnah. the were going to follow up and no one calls me, its Going for February 2022 and im STILL WAITING TO GET MY PAYFAST LINK. Why must i call after you guys and noone is assisting me. Its been a month. you guys should give me a free month of wifi for this BAD SERVICE.

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Replies (1)
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charmelee B's update25 Jan 2022, 11:31
Reviewer Update
Good Day

i just received an email from Vumatel- this is really pathitic service. My order was not placed. Can i please receive answers. i need my wifi on 1st Feb. I am still going to request a month free wifi on your cost for this bad service.
Good day Charmelee
Thanks for making contact with us.Kindly note that your ISP would need to place a service activation order so that a payment link can be sent to you. At this point the is no order placed for your address.