Bad service

<p>Good day people I have app**** for a 200 gb capped adsl line I asked them to firstly check if my land line is still working they said yes to find out from telkom that my line don't work anymore it's been cancelled in that time running back and forth with them the router has been delivered and I connected everything up as they asked me to do but still till today I have no answer on what is happening with my line and when will I be able to use my data at the end of this month they will take there money out of my account and then I will still sit with no answer to my problem I'm having the kids was so jacked that they getting wifi now they like you can take it back to them I'll go to my friends place and play games there what can I do with this matter </p>