ML
Michael L

1 reviews | Active since Oct 2014

25 May 2015, 21:27

Bad Service

I have been a Mweb client for the last 6 years, and can definitely see a decline in the support offered by Mweb.<br> One can start to read through HelloPeter comments to get a good indication.<br> I have had line issues for the last couple of months now and still it remains. I don't want to know what the issue is, I just want it resolved. Can Mweb also stop bundling the ADSL line with the data if they are unable to support any line issues. You phone in and they blame it on Telkom. Please get some Field Techs or something, with the way things are going at Mweb they want be there for much longer.<br> <br> Four years ago Mweb was a great ISP, these days I would not recommend them to anybody.<br> <br> Regards,

0
Replies (1)
Mweb
Mweb's reply26 May 2015, 10:03
Official
Hello michaelpaarl,

We have tried unsuccessfully to contact you since this complaint was posted.

Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.

We have responded to your email and logged a technical specialist call back.

Kind regards
MWEB Client Services

Best regards,