BAd Service

I switched my internet service provider to MWEB about 6 months ago and since the beginning I have endless connection problems. They delivered a replacement router and the problem was still not resolved.

When I app**** for the fibre line, I was told that its a month to month contract as there is an installation fee of R2,500. When I app**** to cancel the fibre line now I was told that its a year contract and there is an early cancellation fee.

I paid the early cancellation fee 2weeks ago and then was told it takes 48hrs to release the line to which I am still waiting for a confirmation.

MWEB's service is terrible as the agents never come back to you as they promise and their ads are a misrepresentation.

Bradley Cell ***