AK
Alexandra K

1 reviews | Active since Mar 2018

27 Mar 2018, 18:16

Bad reacurring service

Still down and after being informed we would get a follow up call from Mweb before 5 we did not. My messages to Mweb are also not going anywhere all I get is that they are out of office. Well that just isn’t good enough!?!?! I need to know what is happening!?!?! And i refuse to pay March due to the ********** service I have received

0
Replies (1)
Mweb
Mweb's reply28 Mar 2018, 14:08
Official

Good day alexandra-kemp

As per your discussion with our customer care representative, this matter has now been addressed.

Arrangements have been made for you to test the connection and the relevant department will call you to follow-up around 4pm today.

Please do not hesitate to contact us should you require any further assistance.

Kind regards
MWEB Client Services

Best regards,