1 reviews | Active since Mar 2014
Bad product. Worse service!
I signed up with MWEB two months ago for fibre to my home. It has taken 6technicians to install it and i still have no fibre and internet services! Money was taken from my account for a service in yet to receive and customer care are inefficient and *****. Been promised call backs from them countless times and still waiting!! Costing me more to constantly call them only to be told a whole of *******! I want my money back
Good day Nuraazia
Thank you for taking the time to raise this matter.
We're really sorry to read of your experience and will surely escalate this to the relevant persons.
The team dealing with this matter should be in contact with you once they have followed up on the matter to address it with you.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Good day Nuraazia
Thank you for taking the time to raise this matter.
We're really sorry to read of your experience and will surely escalate this to the relevant persons.
The team dealing with this matter should be in contact with you once they have followed up on the matter to address it with you.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services