1 reviews | Active since Mar 2012
BAD / NO Service
<p>7 days and counting for MWEB & TELKOM to resolve my line, I'm paying for a service that doesnt work. Mweb consultants not helpful since I have to follow up with Telkom??? then why offer constumers the service to manage their DSL lines when the client has to do everything. </p> <p> </p> <p>Can I get someone competent who is going to resolve this as soon as possible INTERNET IS NOT WORKING. </p> <p> </p>
Good day Zeeshan Saiyed
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant your line fault is still within turn around time. We will remain your point of contact until this has been resolved.
Assuring you of our best attention at all times.
Kind regards
MWEB Client Services
Good day Zeeshan Saiyed
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant your line fault is still within turn around time. We will remain your point of contact until this has been resolved.
Assuring you of our best attention at all times.
Kind regards
MWEB Client Services