JP
John P

1 reviews | Active since Feb 2017

03 Feb 2017, 02:29

BAD+ NO SERVICE

<p>My e-mail account with them has been locked out due to error 550. I cannot send but can receive e-mail.</p> <p>I have phoned their tech support over ten times. Each time I get a aother person. Each time I do as they advise but it does not fix the problem. They are charging me for a service they are not providing had do not seem to have the tech expertise to solve the problem.</p>

0
Replies (1)
Mweb
Mweb's reply03 Feb 2017, 11:33
Official

Hi johnprotheroe

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services