Bad Mweb Customer service

I can not believe how bad Mweb customer service is, I have been battling to get my fibre line activated for the last week and a half and still its not been sorted out.

Every time you call to get an update you must hold the line 30-40 min just to get someone to answer, and when someone answers its all empty promises, I do not get any feedback at all.

I'm very disappointed!