1 reviews | Active since May 2016

19 Sept 2017, 21:28

Bad line for two weeks and no action

Good day MWEB. Please be advised that my line is yet again ****ed up. I cant stream. and in this case I will go to the bank tomorrow and reverce this month premium. You can forward this message to you supervisor and tell them that I have been struggling more than two weeks with this ****ty line.This has been going on for every month. Please go check my Messengers communication and to my recent emails toAbdul Otto.

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Replies (2)
Mweb
Mweb's reply21 Sept 2017, 12:05
Official

Thank you for taking the time raise your concern.

As per your discussion with one of our managers your query is being addressed.

We will remain in contact with you until your query is resolved.

Kind regards

MWEB Client Services

Mweb
Mweb's reply22 Sept 2017, 13:32
Official

Thank you for raising your concern.

You query has now been addressed please do not hesitate to contact us should you require any further assistance.

Kind regards

MWEB Client Services