1 reviews | Active since Mar 2017
Bad internet speed and Connection
<p>I experienced bad internet speed and it was repaired (i received excellent service though), both Telkom and Mweb had confirmed this. The past week ( 08 May 2017 to 21 May 2017) the internet speed had dropped to less than a quarter than what I pay for. I have also experienced loss of connection if I can be assisted in with this by means of restoration of my internet speed as well as an explanation on why this is happening I will be gratefully thankful. Thank you in advance. </p>
Good day Tyron
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
We have in the meantime escalated your query to the relevant department to address it with a matter of urgency.
Kind regards
MWEB Client Services
Best regards,
Good day Tyron
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
We have in the meantime escalated your query to the relevant department to address it with a matter of urgency.
Kind regards
MWEB Client Services
Best regards,