TS
Tyron S
1 reviews | Active since Mar 2017
24 Mar 2017, 15:32
Bad internet speed
<p>I've been at Mweb for 2 months now and had no complaints at first, but after the first month, my internet speed has been nothing but bad. I am paying for a 4Mbps line and I get no speed close to that. My line connectivity is constantly fluctuating a from bad to worse. I am not saying Mweb is a bad ISP, but surely something should be done regarding slow internet speed and bad DSL connections.</p>
Helpful (0)
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Replies (2)
Mweb's replyOfficial
24 Mar 2017, 16:56Good day Tyron298
Thank you for bringing this to our attention.
We tried unsuccessfully to contact you and left a message on your phone.
Our records indicate that you currently have an open ticket with us. Our technicians will remain in contact until your query has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply24 Mar 2017, 16:56
Official
Good day Tyron298
Thank you for bringing this to our attention.
We tried unsuccessfully to contact you and left a message on your phone.
Our records indicate that you currently have an open ticket with us. Our technicians will remain in contact until your query has been resolved.
Kind regards
MWEB Client Services
Best regards,
TS
Tyron S's updateReviewer Update
12 May 2017, 10:53Mweb gave me great service in solving my internet speed problem. I must say that I dealt with very competent people and they were helpful all the way throughout the duration of problem solving. Thank you for your great service and I will recommend Mweb to anyone.
TS
Tyron S's update12 May 2017, 10:53
Reviewer Update
Mweb gave me great service in solving my internet speed problem. I must say that I dealt with very competent people and they were helpful all the way throughout the duration of problem solving. Thank you for your great service and I will recommend Mweb to anyone.