Bad customer service/Rude consultant

I contacted mweb today to do a home switch or activate my fibre at my new address. I spoke to a consultant who was patronizing me on the call and also speaking over me when I'm talking. When I asked him not to do that he then asked to speak to the account holder, I then asked to speak with his manager and he acted like he can't hear me and cut the call. This is terrible service from mweb and I've been with them for the pass 4 years. I'll be expecting a call from the consultant with an apology.