Bad customer service, no replies on whatsapp chats

Hi Tshepi, we understand your frustration, especially when you’re reaching out for help and not getting timely responses. That lack of feedback and perceived delay in service delivery is not the experience we aim for. To make sure we can properly assist and get to the root of what went wrong, please share a bit more detail on your query (e.g. the issue you logged and when you contacted us). We’ll take it from there and ensure it’s directed to the right team for action. Kind regards,
The Mweb Team