M
Matshidiso
1 reviews | Active since Mar 2026
08 Apr 2026, 12:14
Bad customer service...
Bad customer service, I request my refund on 3rd January 2026, every week it’s lies
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Mweb's replyOfficial
08 Apr 2026, 12:24Hi Matshidiso, We understand how frustrating it has been to wait since your refund request on 3 January 2026, especially with repeated delays. We've located your account and see that your refund request has been submitted to our Vuma Reach Refunds Team for processing. We are closely monitoring this and will ensure your refund is tracked until it reaches you. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply08 Apr 2026, 12:24
Official
Hi Matshidiso, We understand how frustrating it has been to wait since your refund request on 3 January 2026, especially with repeated delays. We've located your account and see that your refund request has been submitted to our Vuma Reach Refunds Team for processing. We are closely monitoring this and will ensure your refund is tracked until it reaches you. Kind regards,
The Mweb Team
The Mweb Team