bad customer service

THIS WAS THE INITIAL REQUEST SENT THROUGH: Wednesday 18 January 2023, 10:16AM I have requested for a MTN LTE which I was assisted by Yumna (order No. X***-old order that was apparently cancelled however now its delivered at my door step today 18/01/23 and this order does not appear on my online profile) and I was previously told it was cancelled by ConvergEX hence I app**** for another one which is Order No. X***(requested to be sent back) because I wont be needing it anymore as i app**** for a fiber which was successful and Vuma was sent and they installed the terminal and the delivery I am waiting for is for Order No. X***-awaiting for delivery so that the fiber can be activated which is with Vuma.Kindly please get this sorted as soon as possible as i am now wondering as to why the order (x***) is delivered were else it was said it was cancelled. Kindly also arrange for a pick up for the router . Below are some of the call refs to indicate as to how many times i have been in contact with Mweb since the month of January started: MWB***7 MWB***8 MWB***7 MWB***3 MWB***5-ONLY ONE ACKNOWLEDGED MWB***1 MWB***2 MWB***2 MWB***5 MWB***4 MWB***5 MWB***1 MWB***6 MWB***0 MWB***9 MWB***1 MWB***9 MWB***4 MWB***6 MWB***5 MWB***4 MWB***5 MWB***1 MWB***6 MWB***0 MWB***9 MWB***1 MWB***9 MWB***4 MWB***6