1 reviews | Active since Jun 2009
BAD CUSTOMER CARE
<p>I Have had a problem with my adsl line now for 7 weeks have loged an complaint 6 times but still I have had no luck with this problem. My line is with Mweb, but there no care atattude is we dont care, nobody phones back to see if your line is ok, nobody phone you back if the line gets dropped will you are talking to them, but they will bill you like *****s in the night. I have a 4 meg line but I get between 0.8 and 1.4 meg download speed. I will be changing services in December.</p>
Hi basilknight
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Hi basilknight
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,