Bad Bad Bad for a leading company

I will never ever advise any one to us Mweb worse ever experience i did a pre order online 3 weeks ago they were fast to take the pre order fees but now very slow to just give you and answer on how far they lie to you every time you wait on the line for 20 minutes just to tell you that they will call you 10 days pass you call them agn same story they will call you now i want to cancel they making it very hard we have wasted time to just get helped i dont the product im sure its even more worse. X***8 they took my address more then 3 times till today nothing waiting on Openserve installer to call for more than 3 weeks its not