Awful service for Amanzi Trails

I had technical issues relating to the migration of my VOIP number to the new platform. On 27 July I spoke to a technical agent who sorted my problem out. I asked him to ask Sales to send me a portage from for my Telkom landline number and also to query other information that Sales had given me which I was now being told was incorrect.

On 03 Aug, no response so I log an online query. It is only read on 11 Aug. On 14 Aug I add to the same query stating incredulity at the fact that I still have not received my form or phone call.

Today on 02 Sep I log in and see that my query has been closed! All the details and a number to contact me on appear there.

We have been with Mweb for years and years and I am wondering if they want me to find an alternate provider. Because this is just unacceptable.