Avoid MWEB

For more than 25 years, MWEB has been my favourite company. The best service and the best staff. The staff are still great but MWEB installed a new system without notifying clients or training their staff. They installed fibre 2 weeks ago. It has never worked! Over 16 hours on my cellphone to MWEB who tell me it is MY FAULT, FrogFoot have been here 5 times and it is an MWEB problem. After 30 years, I have no option but to remove MWeb from my life. Whoever installed this new system should be removed from the company. Why didn't you notify your customers that they needed to register to receive an OTP? Your staff blame me for blocking SMS's from MWeb. I am NOT blocking them. I don't get them! It has been 2 weeks and MWeb have done ZERO to resolve the problem.