IH
Ian H
1 reviews | Active since Jun 2012
15 Jun 2019, 14:09
AVOID MWEB
HOW ****PY CAN A COMPANY GET! I HAVE RECENTLY INSTALLED A VOIP PHONE AND NEED TO SET IT UP. I HAVE AN MWEB TALK ACCOUNT. STAYED ON MY CELLPHONE FOR 20 MINUTES YESTERDAY NO ANSWER! LOGGED A QUERY VIA PORTAL BUT MANAGED TO FIND SOME SOFTWARE THAT I AM SUPPOSED TO DOWNLOAD. LOOKS AS IF THI SOFTWARE DOESN'T EXIST LOG IN AND LOGGED A QUERY 24HOURS LATER NO CALL. SPENT ANOTHER 20 MINUTES ON MY CELLPHONE BEING NUMBER ONE IN THE QUEUE. NO ANSWER. LOGGED A QUERY STILL AWAITING MWEB!!! rEMINDER AFTER REMINDER SENT ON QUERY BUT NO ANSWER.TWO DIFFERENT SETS OF HOURS ON SITE FOR TECHNICAL BACK UP. WHAT A CIRCUS HAVE THE PHONE AND CAN'T USE IT.
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Ian H's updateReviewer Update
21 Jun 2019, 07:41Have managed at last to set up VOIP phone in10 minutes by actually speaking to someone who actually new how do it
IH
Ian H's update21 Jun 2019, 07:41
Reviewer Update
Have managed at last to set up VOIP phone in10 minutes by actually speaking to someone who actually new how do it