Avoid if you believe companies should be contactable.

If you ever have a problem with your internet, such as what overcame us which was a break in the fibre somewhere, it can take days and countless Rands in airtime to try to get hold of them. Firstly, they don't post all their MWeb issues online so it looks as if your area should be up and running when it is clearly not. Plus, if your phone is not registered in South Africa, you cannot download the app. Even with a downloaded app, it is impossible to get anyone's attention. By logging in to the website there is no contact information or a help desk to assist. The only way is to spend days on the phone listening to silly tunes and paying through the nose. I am curious to know if there are indeed any live people at MWeb? Anyone out there who reads stuff like this??????????????