AVG

We pay monthly for AVG as quoting yourselves , WE TAKE THE HASSLE OUT OF RENEWING THE CONTRACT. Yesterday try scan computer and see it says AVG expired, try phoning, wait for ever first person was completely dishonest saying no its still valid, ask why I cant use it as it says expired, get a load of tripe as a answer, eventually supervisor takes call, says no its has for a unknown reason expired, admits the first person was not telling the truth, waste over a hour of my time, tells me imposible to have that message, send him email showing it is..... explains how to renew, follow his instructions, end up on a USA site. Get told impossible send email and sees this is so, promises we will be called at 08h00 to 08h30......... still nothing. been holding on for ages listening to how important I am as a customer, just speaking to Brenda Ntete who is explaining the exact same bull as last night.