Atrocious technical support

If I could give NO stars, I would.

PATHETIC technical support. Perhaps it's the move to 100% "work from home". Tried to call several times, the last time I was over #80 in the queue and I estimated 6 hours. Tried the "let's chat" and finally got a response 4 hours later, to which I provided info, and nothing for the next 15 minutes. They don't answer calls, don't reply to emails, just shove you into the endless queue. I'm at the point where I no longer care about the hassle of changing my damn email address.

Judging by the comments obnline I am not alone. And neither MWeb nor WebAfrica seem to care.