As in my previous review i still feel they have horrible customer service

As in my previous review i still feel they have horrible customer service. I cancel my order with them after six weeks of poor service, and they said they will refund me after 7 to 14 days and till now i have not received my money back. Which is R399. I cancelled on the 7th this month and i knew they will be delays because of their incompetency and their dont care attitude they have for customers. Not even a single person has called me from them and they owe me my money back. I honestly believe they should close down because they are promising things they cannot provide and ***** our money in the process. I left them and went to home connect. In 5days my fibre was working and that was awesome and amazing, and mweb it took them forever . I would rate them a minus 10 if there was that option.