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Donovan Barton-Hobbs

1 reviews | Active since Aug 2012

04 Jan 2021, 07:19

Arrogance of MWEB

The arrogance of this organization - I get a response from them that they do not respond to HelloPeter, they have closed my query on their system -

" MWEB Help, Thursday 31 December 2020, 12:32PM Good Day Donovan I've logged a lead to our Sales team to call you back with options. You may call them directly on ***.

Should you need additional assistance please re-open this ticket.

Kind regards MWEB

I have tried calling on the quoted number - if it was a toll free number I may be prepared to hold on for longer!!!

I have still not received any assistance with purchasing of Kaspersky - see previous complaint!!

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Replies (1)
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Donovan Barton-Hobbs's update06 Jan 2021, 07:13
Reviewer Update
I see that all of my requests for assistance have been closed!!! How can that be. I got a call from a Wendy yesterday, and when I asked if she was going to assist me, promptly put the phone down - and that is the sum total of the assistance MWEB has been to me