CP
Christina P

1 reviews | Active since Nov 2013

26 Oct 2017, 19:57

Arrogance by Accounts Manager

In that I appreciate that I am struggling to resolve my Mweb account, I certainly do not appreciate arrogance from the Mweb Accounts person. Sending me sarcastic emails and not addressing the issue is unacceptable.

0
Replies (1)
Mweb
Mweb's reply27 Oct 2017, 13:48
Official

Good Day tinapanayi,

Thank you for taking the time to raise your concerns.

The query has been escalated to the relevant management team to look into and address.

The Fibre connectivity query is still ongoing and we will do all we can to ensure you are assisted.

Please bear with us during this time.

Kind regards
MWEB Client Services

Best regards,