APPALLING SERVICE

I AM SICK OF THE SERVICE I’VE RECEIVED FROM MWEB! I HAVE CANCELLED MY ACCOUNT WITH YOU OVER 2 MONTHS AGO AND THE LINE IS STILL LOCKED!!!!!!! UNLOCK IT PLEASE!!! I HAVE NOW SPENT OVER AN HOUR TRYING TO GET HOLD OF SOMEONE AT MWEB ON BOTH PHONE NUMBERS AND NO ONE IS WILLING TO HELP. YOUR SERVICE IS APPALLING AND I WILL ESCALATE THIS SHOULD YOU NOT CANCEL THIS LINE AND UNLOCK IT!!!!!!