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Ingrid
1 reviews | Active since Nov 2024
17 Aug 2026, 17:28
Aphelele was so patient in communicating with my mom
Aphelele was so patient in communicating with my mom. Thank you a thousand times for your kindness. Your customer service is top notch.
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Replies (3)0
Replies (3)
Mweb's replyOfficial
17 Aug 2026, 17:42Hey Ingrid
We appreciate the 5 stars so much 💗
It is always great to see feedback like this. Please know that our team is here whenever you need assistance.
Kind regards,
The Mweb Team
We appreciate the 5 stars so much 💗
It is always great to see feedback like this. Please know that our team is here whenever you need assistance.
Kind regards,
The Mweb Team
Mweb's reply17 Aug 2026, 17:42
Official
Hey Ingrid
We appreciate the 5 stars so much 💗
It is always great to see feedback like this. Please know that our team is here whenever you need assistance.
Kind regards,
The Mweb Team
We appreciate the 5 stars so much 💗
It is always great to see feedback like this. Please know that our team is here whenever you need assistance.
Kind regards,
The Mweb Team
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Ingrid's updateReviewer Update
14 Sept 2026, 15:02Hi, Since this product was delivered almost 4 weeks ago, we still haven't had internet. I've done so many follow ups and this is a waste of time and resources. Are you guys now also going to debit money at the end of the month? Nobody seems to know what's going on??!
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Ingrid's update14 Sept 2026, 15:02
Reviewer Update
Hi, Since this product was delivered almost 4 weeks ago, we still haven't had internet. I've done so many follow ups and this is a waste of time and resources. Are you guys now also going to debit money at the end of the month? Nobody seems to know what's going on??!
Mweb's replyOfficial
14 Sept 2026, 15:08Hi Ingrid,
We understand your frustration, especially after almost four weeks without internet and having to make multiple follow-ups without receiving clear answers.Please send us a DM with your account details so we can look into the status of your service and assist with your concerns regarding the billing.Kind regards,
The Mweb Team
We understand your frustration, especially after almost four weeks without internet and having to make multiple follow-ups without receiving clear answers.Please send us a DM with your account details so we can look into the status of your service and assist with your concerns regarding the billing.Kind regards,
The Mweb Team
Mweb's reply14 Sept 2026, 15:08
Official
Hi Ingrid,
We understand your frustration, especially after almost four weeks without internet and having to make multiple follow-ups without receiving clear answers.Please send us a DM with your account details so we can look into the status of your service and assist with your concerns regarding the billing.Kind regards,
The Mweb Team
We understand your frustration, especially after almost four weeks without internet and having to make multiple follow-ups without receiving clear answers.Please send us a DM with your account details so we can look into the status of your service and assist with your concerns regarding the billing.Kind regards,
The Mweb Team