NH
Nadine H
1 reviews | Active since Oct 2013
10 Apr 2026, 10:54
Anyone working at support?
I have been holding on to speak to someone for the last 2 and half hours. When you try to live chat nothing happens?
Helpful (0)
Replies (5)0
Replies (5)
Mweb's replyOfficial
10 Apr 2026, 11:05Hello Nadine. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients. We are here to help, please feel free to reach out to us via private message with your details for any further assistance.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply10 Apr 2026, 11:05
Official
Hello Nadine. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients. We are here to help, please feel free to reach out to us via private message with your details for any further assistance.
Kind regards,
The Mweb Team
Best regards,
NH
Nadine H's updateReviewer Update
10 Apr 2026, 12:00Still holding on........................
NH
Nadine H's update10 Apr 2026, 12:00
Reviewer Update
Still holding on........................
Mweb's replyOfficial
10 Apr 2026, 12:06Hello Nadine.
We are truly sorry for the time taken to get your query addressed and resolved. To move this forward, we have arranged for our billing team to address your service suspension and the next steps ASAP.
Kind regards,
The Mweb Team
We are truly sorry for the time taken to get your query addressed and resolved. To move this forward, we have arranged for our billing team to address your service suspension and the next steps ASAP.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply10 Apr 2026, 12:06
Official
Hello Nadine.
We are truly sorry for the time taken to get your query addressed and resolved. To move this forward, we have arranged for our billing team to address your service suspension and the next steps ASAP.
Kind regards,
The Mweb Team
We are truly sorry for the time taken to get your query addressed and resolved. To move this forward, we have arranged for our billing team to address your service suspension and the next steps ASAP.
Kind regards,
The Mweb Team
Best regards,
NH
Nadine H's updateReviewer Update
10 Apr 2026, 12:46Thank you Lindokhule for helping and reconnecting me.
NH
Nadine H's update10 Apr 2026, 12:46
Reviewer Update
Thank you Lindokhule for helping and reconnecting me.
Mweb's replyOfficial
10 Apr 2026, 15:09 Hello Nadine.
Thank you so much for your update. We are so happy to hear that our support team managed to address your query and resolve it.
Kind regards,
The Mweb Team
Thank you so much for your update. We are so happy to hear that our support team managed to address your query and resolve it.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply10 Apr 2026, 15:09
Official
Hello Nadine.
Thank you so much for your update. We are so happy to hear that our support team managed to address your query and resolve it.
Kind regards,
The Mweb Team
Thank you so much for your update. We are so happy to hear that our support team managed to address your query and resolve it.
Kind regards,
The Mweb Team
Best regards,