1 reviews | Active since Mar 2009
Annoyed at disgraceful service levels
<p>Firstly MWEB due to ünknown reaons" chose to forward all my personsal emails to my work email which is a shared email for all staff to see, and now that i have cancelled my internet with them and am wanting to know why the migration has not been done back to telkom? i cannot get an answer, the usual "managers are in meeting"(that all they ever seem to do!!! , we will get him to call you back (heard that one 100 times and NEVER got a call back) I have now called 3 times, emailed 3 times and am still waiting......</p> <p> </p>
Good day carolb
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Good day carolb
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services