ANGRY CUSTOMER !!

I have submitted an application on the 11th of May which ofcourse it is a Saturday and I understand weekends does not count however the lack of communication is pathetic, I had moved houses and decided to use Mweb which is linked to Vuma reach , My application process is so frustrating. I had called Mweb three / four times in regards of my application and it was stated that my application has been escalated to vuma reach however no one from these departments has given a feedback . It is becoming more and more frustrating , worse part of this problem is that I work from home and internet is a must . I have been buying data In order to hotspot my computer ! And I’m so sure I will be debited on the 26th of this month yet I didn’t even have a full two weeks of internet connection! Vuma reach has already debited my account for the installation but is taking their own time to contact me to install my fiber !!! I AM ****ED OFF !!!!