J
Jacques
1 reviews | Active since Oct 2024
22 May 2026, 17:30
Angry
Not happy I'm waiting for ever for a response really I just got my router and this is the service I received not happy really
Helpful (0)
Replies (2)0
Replies (2)J
Jacques's updateReviewer Update
22 May 2026, 17:40How long do it take really
J
Jacques's update22 May 2026, 17:40
Reviewer Update
How long do it take really
Mweb's replyOfficial
25 May 2026, 09:00Hi Jacques,
We understand how frustrating it is to be waiting for assistance, especially after receiving your router and being eager to get connected as quickly as possible. When you are ready to use the service, delays can be very disappointing and fall short of expectations.
We can confirm that a request has been sent to the team handling orders to follow up on the activation of your service. They are reviewing the status and will provide you with feedback directly via email as soon as possible so that progress can be clearly communicated.
We are focused on ensuring your activation is finalised and that your experience improves from this point forward. If you need any further assistance, you are welcome to engage with us again via direct message on Hello Peter.
Kind regards,
Mweb Team
We understand how frustrating it is to be waiting for assistance, especially after receiving your router and being eager to get connected as quickly as possible. When you are ready to use the service, delays can be very disappointing and fall short of expectations.
We can confirm that a request has been sent to the team handling orders to follow up on the activation of your service. They are reviewing the status and will provide you with feedback directly via email as soon as possible so that progress can be clearly communicated.
We are focused on ensuring your activation is finalised and that your experience improves from this point forward. If you need any further assistance, you are welcome to engage with us again via direct message on Hello Peter.
Kind regards,
Mweb Team
Mweb's reply25 May 2026, 09:00
Official
Hi Jacques,
We understand how frustrating it is to be waiting for assistance, especially after receiving your router and being eager to get connected as quickly as possible. When you are ready to use the service, delays can be very disappointing and fall short of expectations.
We can confirm that a request has been sent to the team handling orders to follow up on the activation of your service. They are reviewing the status and will provide you with feedback directly via email as soon as possible so that progress can be clearly communicated.
We are focused on ensuring your activation is finalised and that your experience improves from this point forward. If you need any further assistance, you are welcome to engage with us again via direct message on Hello Peter.
Kind regards,
Mweb Team
We understand how frustrating it is to be waiting for assistance, especially after receiving your router and being eager to get connected as quickly as possible. When you are ready to use the service, delays can be very disappointing and fall short of expectations.
We can confirm that a request has been sent to the team handling orders to follow up on the activation of your service. They are reviewing the status and will provide you with feedback directly via email as soon as possible so that progress can be clearly communicated.
We are focused on ensuring your activation is finalised and that your experience improves from this point forward. If you need any further assistance, you are welcome to engage with us again via direct message on Hello Peter.
Kind regards,
Mweb Team